ActiveCampaign

Use ActiveCampaign when a form submission should create or update a marketing contact.

1. Add the account credentials

Open Integrations, choose ActiveCampaign, and enter the account API URL and token. You will find both under Settings > Developer in your ActiveCampaign account. Treat the token as a secret.

2. Map the contact

Choose the form field that contains the email address, then map optional names, phone numbers, tags, and custom fields. ActiveCampaign matches on the email address, so a submission from someone already in your account updates the existing contact instead of creating a duplicate.

3. Test the result

Submit a known address and confirm whether ActiveCampaign created or updated the expected contact.

Review failed deliveries before changing field mappings. A missing required value is different from a temporary provider outage.