Spam inbox
Spam is hidden from the normal inbox, not deleted. Entries land here when their spam score crosses the quarantine threshold.
Open the form's inbox and select the Spam filter to review quarantined submissions.
Restore a real submission
Open the entry and select Not spam. Form Plume restores it to the normal inbox and marks the classification as corrected.
Confirm unwanted submissions
Select Mark as spam when an abusive submission escaped the filter. You can also add a useful keyword, domain, or IP rule via blocklists when the same pattern keeps returning.
Review the spam inbox occasionally, especially after making protection stricter. A recoverable inbox is useful only when someone checks it.